ZTE Max Duo 4G LTE Z963VL – Boot Screen Not Showing

Smartphone: ZTE Max Duo 4G LTE Z963VL
Problem: Boot Screen Not Showing
Description: I have a ZTE z963vl phone that’s stuck in the Google boot screen. Everytime I put my email and password in it acts like it’s going to load up but it starts back over again. Is there anyway way I can have this fixed or replaced rom

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